Cancellation and Refund Policy

This policy explains how to cancel a Meridian Vitality LLC ("Meridian") membership and how refunds work. It restates Section 10 of our Terms of Use in plain language; the Terms of Use contain the complete terms. How services are provided is explained in our Fulfillment and Delivery Policy.

Purchases are not yet offered through the website or your account: no membership, medication, laboratory testing, shipping or clinical-review charge can be bought yet. Before any purchase, the charges that apply to you, with their amounts, billing frequency and renewal terms, will be shown to you, and no charge is made until you authorize payment.

Contact us at support@meridian-vitality.com or 404-805-5761 for questions about your account, an order, billing or cancellation.

1. Membership terms

Membership is optional and is not required to obtain a prescription. Your membership begins on the purchase date. Choose monthly billing or annual payment in advance. If your membership is presented as automatically renewing, it renews at the interval and price shown when you enroll until you cancel.

2. How to cancel a membership

You may cancel through any cancellation method shown in your account, or by contacting support@meridian-vitality.com or 404-805-5761. To avoid the next renewal charge, request cancellation before your next billing date.

Cancellation normally ends renewal at the end of the current paid period, and access to included Meridian services may continue until then.

3. No prorated membership refunds

Cancelling stops the next renewal; it does not create a prorated refund for the current paid period. This applies to monthly billing and to annual payment in advance. Except where required by law or expressly stated at checkout, in an order confirmation or in a service-specific policy, fees for a paid period that has begun are nonrefundable.

If Meridian cancels a paid Meridian service before it is provided, Meridian will provide the refund or credit required by law and any applicable purchase terms.

4. Medication, laboratory, shipping and other charges

Healthcare-provider fees, laboratory fees, prescription or pharmacy charges, shipping charges and other third-party charges may be governed by separate cancellation and refund terms disclosed by the applicable organization. Those terms will be shown to you before you authorize payment. After a service is performed or an order is transmitted for processing or fulfillment, some charges may be noncancelable or nonrefundable to the extent permitted by law.

5. Billing questions

Contact us at support@meridian-vitality.com or 404-805-5761 for questions about your account, an order, billing or cancellation. If you believe a charge is incorrect, contact us promptly. Nothing in this policy limits rights that cannot be waived under applicable law.

6. Contact

Meridian Vitality LLC
11175 Cicero Drive, Ste. 100
Alpharetta, GA 30022
Email: support@meridian-vitality.com
Phone: 404-805-5761